It has been a busy week here at xyz as we implement system changes. It has also asked a bit from you as you made some settings changes. Things are a little different, and some thins are the same. I'd like to provide you with some answers to the FAQs (Frequently Asked Questions) I've heard this past week. -- Dave Allen Barker Jr


Why was I not notified of the changes I needed to make?

An announcement was emailed out to all xyz members titled Important xyz Announcement which included the instructions you needed to follow. You can still find the announcement at http://www.xyz.net/important.html.

Why was my Internet access so slow on 9/27, is this a sign of things to come?

No. The network problem on 9/27 that was fixed late that night, was unrelated to the changes that took place on 9/25. We are actually using the same network we always have, the only thing that has changed so far are the xyz servers.

My Internet access is still not as fast as it used to be, when will things be back to normal?

Currently we have the same capacity as we did before, but because of the new location of the xyz servers, more capacity is needed. The move onto Internet Alaska's network has been delayed due to circuit order issues out of our control. When we move over to our new network near the end of this month (October), we will have the capacity we need, and your Internet access will be as fast as it used to be.

I got email that said, DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA, can I delete it?

Yes you can. This was a message used internally by our mail server. Our new mail server does not use it, so it was passed onto you. Again, you may safely delete the message.

I understand xyz will be offering new features, like pay by credit card and free online courses, when can I use them?

We will notify you as new features become available to xyz members over the next few months. An email will be sent out when all is said and done, but you can keep an eye, as always, on our homepage at http://www.xyz.net/ for the latest developments.